H & H Bathrooms in Stockton on Tees, England Closed now

Reviews about H & H Bathrooms

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  2017-12-20, by Sophie Surridge
  DO NOT ORDER FROM THEM!! I waited over a month to receive my items. I then cancelled my order and haven't received my money back. Further action is now being taken.
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  2017-09-15, by Michael Smith
  Ordered a toilet from hhbathrooms and they were great, helpful and answered all of my questions, they called me within 2 days to say that my toilet was ready for delivery. Will recommend :) :) :)
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  2017-07-04, by Charlie Ryland
  I can honestly say this was the worst experience ever. When we first ordered the bath we were told we did not require a front panel so did not purchase one. After a number of days we had not had a call from the company to discuss the order / deliver so rang to see what was going on. We were told the order was on hold as we required a front panel and they wanted to know if we needed one or not. I explained the previous conversation and was told this was wrong and we did indeed need the panel. I explained that we would not have ordered if we knew this as ordering the extra panel meant they were no longer the cheaper option and were basically told it was too late. We paid the extra and had the suite delivered. A few days later the plumber opened up the pallet containing the suite and told me although the side panel was in there we had not had the end panel delivered. My wife emailed the company to explain and was told she should not have signed for the goods if they were not all there. she responded to say she is 39 weeks pregnant and not in a position to be sifting through bathroom good and it was not there. She was then essentially told she was lying. I called to follow up this complaint and was told I would be called with a resolution the same day... no call came. I emailed that evening saying I have not had a call and please could someone follow up.... we are now 48 hours later and no call back. I have just rang them again and been told that the person dealing with it is off on a half day so nothing will be done. DO NOT USE.